Chief of Staff

San Francisco

About Aila Health 

 

Aila Health is a virtual, integrative specialty care company for patients living with autoimmune diseases. Our data-driven platform helps our care teams deliver personalized, whole person care that meets patients where they are with better care coordination, remote monitoring, personalized health coaching and clinical recommendations. We believe integrating nutrition, behavioral health, physical health and specialty care drives better outcomes for patients while lowering costs. 

 

Aila Health was founded to make invisible illnesses visible and to advance clinical outcomes for people living with complex chronic illness. Aila Health is committed to advancing health equity by generating more evidence about this area of women’s health and for people living inflammatory conditions. 


 

About The Role

 

As Chief of Staff you will be the right hand to the CEO, focused on business operations and strategy. This role will require you to use your business acumen, strategic thinking, and project management skills to provide leverage to the leadership team to grow  the business. The Chief of Staff will develop and maintain strong relationships with colleagues in Commercial, Product, Engineering, Legal and elsewhere to drive critical initiatives and priorities of the CEO.

 

What you'll do:

  • Work with company leadership to plan, implement, and manage strategic business initiatives to support the organization (including market analysis, roadmap development, partnerships and strategic operations).

  • Translate strategic vision into the tactics and processes that drive results across the organization.

  • Monitor and measure progress toward company performance objectives; create and execute action plans to support the team’s achievement of performance objectives

  • Find solutions to issues affecting the performance of teams or the organization, and help leadership team advance toward business milestones

  • Recruit talent and support a diverse, inclusive, equitable, and high-integrity culture, ensuring that team members thrive and KPIs are met

  • Compile and edit research-based briefing materials for key meetings, projects and thought leadership

  • Manage and review corporate communications plan for external (customers, Board, industry events) and internal meetings

  • Build and maintain trusted relationships with key customers, partners, stakeholders, vendors to support the growth of the business

 

What you'll bring to the team:

  • Bachelor’s degree and 3+ years consulting or business operations experience 

  • Preferred: MBA

  • Preferred: previous experience in venture-backed startups with an understanding of technology or healthcare 

  • Experience in program management and juggling many tasks under tight timelines and shifting priorities as needed

  • Strong analytical, organizational, research, planning, communication, and project management skills

  • Experience visualizing data and synthesizing insights for recommendations to key stakeholders

  • Ability to take initiative and work in complete autonomy

  • Comfort working with remote teams

What we value: 

  • Passion for Aila’s mission of changing healthcare for chronic illness patients with technology

  • Empathy for patients and customers we serve

  • Being a team player who works well with a highly collaborative team

  • Open and direct communication

  • Taking ownership and pride in your work

  • Commitment to deadlines and results

  • High levels of energy, resilience, tenacity, and emotional intelligence

  • Ability to think creatively to solve problems, even with ambiguity

  • Bias towards action and appetite for working in a fast-paced startup environment

If you are interested in the role, please send you resume and a note to recruiting@ailahealth.com.

 

Aila Health is an equal opportunity employer and we welcome qualified candidates of all races, creeds, genders, and sexuality to apply. We actively seek out a diversity of opinions and voices to make up our team.